Cravings Cafe LLC (“NJD”, “we”, “our”, or “us”) values your privacy and is dedicated to protecting your personal data in compliance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and other relevant laws of the United Arab Emirates. This Privacy Policy describes how we collect, use, disclose, store, and protect your personal data when you visit www.njddubai.com (the “Website”) or use our services. By accessing our Website or making an order, you confirm that you have read, understood, and accepted this Privacy Policy.
Cravings Cafe LLC, a company incorporated in the United Arab Emirates, is the data controller of your personal data. In case you have any questions about this Privacy Policy or your personal data, please do not hesitate to contact us using the contact information provided at the end of this document.
We may collect your personal data that you provide to us voluntarily when you place an order, register an account, subscribe to marketing communications, or contact customer service. This data may include your full name, email address, phone number, billing and shipping addresses, payment information (processed securely through third-party payment services), order history, gift messages, and communications with our customer service team.
We may also collect certain technical data automatically, such as your IP address, browser type, device information, and website usage data, through cookies and other tracking technologies.
We process your personal data on the lawful grounds set out in the UAE PDPL. This includes processing for the performance of a contract (such as processing to fulfill your order and deliver it to you), compliance with a legal obligation, the protection of our legitimate business interests (such as fraud prevention and system improvement), and processing based on your explicit consent (such as sending marketing emails).
We use your personal data to process and deliver orders, including same-day and express delivery, to send order confirmations and updates, to process payments securely, to prevent fraudulent payments, to improve the functionality of our website, to improve customer experience, and to comply with our legal obligations. NJD does not sell, rent, or trade your personal data to third parties.
Payments made through our Website are processed securely through certified third-party payment processors such as Telr. NJD does not retain your complete credit or debit card information on our servers. The privacy and security policies of the respective payment service providers govern payment processing.
We may disclose your personal data to trusted third-party service providers, including logistics and courier companies, payment processors, IT hosting companies, marketing services (with your consent), and government authorities as required by law. All third-party service providers are contractually obligated to maintain the confidentiality of your personal data and to implement adequate data protection measures.
If required for operational purposes, we may transfer your personal data outside the United Arab Emirates. In these circumstances, NJD takes all necessary steps to ensure that adequate measures are in place in accordance with UAE data protection laws to ensure the security and confidentiality of your personal data.
We retain personal data only for as long as it is necessary to complete the purposes for which it was collected, comply with UAE tax and commercial laws, resolve disputes, and enforce our agreements. When personal data is no longer required, it will be deleted or anonymized securely.
Subject to applicable law, you may have the right to request access to your personal data, request correction of inaccurate information, request deletion where legally permissible, restrict certain processing activities, withdraw consent for marketing communications, or request data portability where applicable. To exercise your rights, you may contact us directly. We may require identity verification before responding to such requests.
Our Website uses cookies and similar technologies to enhance user experience, analyze website traffic, and ensure proper functionality. You may adjust your browser settings to decline cookies; however, certain features of the Website may not function properly if cookies are disabled.
We use adequate technical and organizational security measures to protect personal data from unauthorized access, loss, misuse, alteration, or disclosure. Although we use reasonable efforts to protect your information, no online transmission or electronic storage system can provide absolute security.
Our Website is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that personal data of a minor has been collected, we will take appropriate steps to delete such information.
We reserve the right to update this Privacy Policy at any time to reflect changes in legal, regulatory, or operational requirements. The updated version will be posted on this page with a new effective date. Your continued use of the Website will be considered acceptance of the updated Privacy Policy.
For any privacy-related inquiries or requests, please contact:
Cravings Cafe LLC (NJD)
Dubai, United Arab Emirates
Tel: +971 58 816 5440
Email: info@njddubai.com